General Terms and Conditions
Brashida Gallery is part of Brashida Jewels BV
Chamber of Commerce number 74609807 in Alkmaar
Tel. 06-84721457
Email: hello@brashidagallery.nl
Applicability
These general terms and conditions apply to all agreements between Brashida Gallery and consumers, regardless of the means of communication used. By placing an order, you indicate that you are aware of and agree to our delivery and payment conditions. Brashida Gallery reserves the right to change these conditions in the meantime.
Terms of Delivery and Payment
Our terms and conditions of delivery and payment have been filed with the Chamber of Commerce and are available upon request.
Intellectual Property Rights
Nothing from the Brashida Gallery website may be used by third parties without permission. All texts and images are protected by copyright according to international treaties. Use of these materials without explicit written permission is not permitted.
Offer and Conformity
Brashida Gallery strives to present products as clearly and truthfully as possible and to provide complete information about price, right of withdrawal, payment, shipping costs and other conditions. The information on our website, in catalogues or other expressions is intended as an invitation to make an offer, not as a binding offer from Brashida Gallery. If an offer has a limited period of validity, this will be clearly stated.
Brashida Gallery warrants that the products meet the stated specifications, meet reasonable requirements of soundness and usability and are in accordance with applicable legal provisions.
Security and Privacy
Brashida Gallery takes appropriate measures to ensure the security of your personal data, especially when making payments. We do not store any credit card or payment details; these are processed directly and securely via ShopifyPay. Your data is treated according to the Personal Data Protection Act and used exclusively for its intended purpose.
Agreement
Brashida Gallery reserves the right to assess, within legal frameworks, whether you can meet your payment obligations. Orders may be refused or accepted under special conditions. We provide clear information about the right of withdrawal, after-sales service and guarantees in the execution of the agreement.
Disputes
All agreements between Brashida Gallery and the consumer are exclusively governed by Dutch law.
Prices
The agreed prices are inclusive of VAT and exclusive of any additional costs, unless otherwise agreed. Prices can be adjusted without prior notice until the agreement has been concluded.
Order and Delivery
Orders are usually processed within 1-2 business days, but no later than 10 days. In case of delay or impossibility of delivery, you will be notified and you will have the right to cancel the order free of charge. All delivered goods remain the property of Brashida Gallery until full payment has been made.
Payment
We offer various payment methods, including iDeal, PayPal, credit card, and bank transfer. Payments must be in our account within 14 days, otherwise the order will be cancelled.
Dispatch
For shipments within the Netherlands, €5.95 shipping costs will be charged, unless your order exceeds €50. Higher costs apply for international shipments. For non-home deliveries, you will receive a pick-up message from the carrier.
Complaints and Questions
If you are not satisfied with a delivery or have any questions, you can contact us by phone or email.
Returns Policy and Right of Withdrawal
You have 14 days right of withdrawal to return received goods without obligation. After the 14-day inspection period, the purchase becomes binding. The returned goods must be in good condition and, if possible, in the original packaging. The purchase amount will be refunded within 14 days after receipt of the returned items.